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 We
recognize that building or buying a new home is one of the most
important decisions most people ever make. You never deal with a
salesperson in our organization — only with one of the owners.
Since our firm is small, building only ten to twelve homes per year,
we can offer personal attention to each customer and to each home.
We are sincerely dedicated to providing excellent service and craftsmanship
in the style of housewrights of a century ago. But don't take our
word for it — call us for a packet of unsolicited letters
from our customers.
services
Spain
& Cooper Construction is a full-service operation, offering
everything from design assistance to decorating and other final
touches.
Our
services include:
- In-house
drafting and architectural design with a quick turn-around
- Assistance
with site selection
- Decorating
- Landscape
design
There
is no charge for these services as we feel they are all an important
part of the process of building a home. We have prepared a booklet
that provides a step-by-step outline of the building process, which
most of our customers find very helpful.
warranty
For
every home, Spain & Cooper Construction provides the 2-10 Home
Buyers Warranty, which is a nationwide
insured warranty program that automatically transfers to subsequent
owners and remains in effect even if something happens to us.
The
2-10 Home Buyers Warranty program covers:
- One
year: the entire home
- Two
years: the heating and cooling, electrical and plumbing systems
- Ten
years: the entire home against structural defects
We
furnish a booklet at closing with all of the following:
- Warranties
and service manuals for appliances and fixtures
- A
list of all subcontractors and suppliers who worked on the job
- Pamphlets
with valuable information on how to maintain your new home
- Information
about how to establish a new lawn
- Facts
about heating systems, energy audits and more
Each
new homeowner gets a two- to three-hour orientation on the operations
of the home and its systems.
We
automatically contact our homeowners one month after closing and
again at eleven months after closing to see if any problems have
developed, and we make any needed corrections immediately —
usually within 72 hours. Taking good care of the customer after
the sale is as important, if not more important, than the construction
process — and our service in this area is unsurpassed.
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